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We hire on values & train skills. This means that NO ONE is on our team that doesn’t have the desire to deliver world class customer service YOU.
Make An Impact
We want to make a positive impact in the lives of everyone we work with. This includes our customers, team members, families, and community.
Extreme Ownership
We believe in not just taking ownership of our own roles, but every experience around ourselves. If our client is not having a world class experience, it’s our fault.
Team First
We operate as a high performing team. There is no such thing as “It’s not my job” in our company. If a team member or client needs help, we help regardless of “who’s job” it is.
Radical Candor
We don’t sugar coat things to make someone feel better, but instead deliver the message factually while caring empathetically for the human we are communicating with.
Lifetime Learning
We are not perfect, but that does not prevent us from striving towards that goal. There are always things we can be learning to better serve our customers.
Have Fun
This doesn’t mean we don’t work hard, because we absolutely do, but it just doesn’t feel as much like work when you’re having fun doing it.